Stealth Cam Phone Numbers and Emails

Toll-Free Number:

  • (877) 269-8490

Stealth Cam Email:

General Info
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Contact Information

Stealth Cam Website:

Stealth Cam Help Center:

Corporate Office Address:

GSM, LLC
5250 Frye Road
Irving, Texas 75061
United States

Stealth Cam Customer Service Reviews

1.3 / 5
Bad
Guest-5306452
To recognize Kelbi @ stealth cam

Ive spoke with 3 women today when I called needing help with a Muddy camera. All 3 were HORRIBLE with customer service one even disconnected!
Finally got a tech on phone with a lady named Kelbi!!!

Let me tell you all. SHE WAS AWESOME! After nearly 2 months all issues fixed within 10 minutes of talking with her!

Shes great she needs to be recognized for her attitude, politeness & help! Be sure to ask for her if at all possible

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Guest-5138337
Had it for a month, still not working
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Customer service is terrible, have call and email numerous times , not one reply. Out $240 for camera and cell plan!!!

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Guest-4999383
Service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

*** poor customer service if you get a hold of anyone while listening to how great products are. Not

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How Good is Stealth Cam's Customer Service?

Adamaris Wrt
Adamaris Wrt
Feels Disappointed | Oct 24, 2023

Called and was told I would get a call back but never heard from them, I need to report a camera that got stolen Saturday morning

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Jonnie Qml
Jonnie Qml
Feels Disappointed | Aug 03, 2023

Very pissed consumer. Always too long for a person to answer the phone.

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Cailee Sjo
Cailee Sjo
Feels Disappointed | Feb 15, 2023

Still waiting for a call back - 518-506-****

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Dayshawn Lfg
Dayshawn Lfg
Feels Disappointed | Dec 09, 2022

Unable to solve problem with camera other than offering 50% off replacement

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Arantza Sxf
Arantza Sxf
Feels Disappointed | Nov 26, 2022

Cannot get anything done.my email changed.will not let me log in

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Naylani Kjx
Naylani Kjx
Feels Disappointed | Oct 27, 2022

I waited over an hour on hold. That was way too long. Very frustrating.
The representative was very professional & helpful.
My issue was resolved

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Summary of Stealth Cam Customer Service Calls

360 TOTAL
CALLS
00:29 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stealth Cam?

Product/ Service Question:

  • “Issue with camera brand new camera's won't work”
  • “Camera not working”
  • “Can't get my Camera. To work”

Request for Information Question:

  • “Technical question”
  • “I need customer support for new cam”
  • “I don't remember my password”

Payments and Charges Question:

  • “Payment will not go through”
  • “Billing”
  • “Discrepancy with billing”

Account Question:

  • “Remove stealth cam account”
  • “Sign in”
  • “Can not get into old account bought new camera started new account under same email linked up but my other 2 are connected to old account need alll 3 together. Did forgot password would not send email back. Been on hold for hours. Not happy”

Cards Question:

  • “I bought a stealth cam and it didn't come with a Sims card”
  • “SD card reader not working”
  • “Stealth cam is saying error on sim card”

Staff Question:

  • “We paid a years worth of service contract camera only worked a couple months what our money back been waiting since September for someone to call me to fix his issues along with other camera issues. Worst customer service ever. An attorney is next”
  • “I want to speak with a customer service representative please”
  • “Cellular camera service is down”

Activation/ Cancellation Question:

  • “Activate account”
  • “Activate”
  • “Activate my account”

Return/ Replace Question:

  • “Trying for 4 months to get camera replaced”
  • “Cameras exchange”
  • “Return”

Shipping and Delivery Question:

  • “I have purchased 5 stealth cameras and cannot get them to operate. I have other cameras that I do not have a problem with.”
  • “Receiving packages I didn't order”

Website/ Application Question:

  • “App not working”

Other Question:

  • “Camera issues”
  • “Problem with Stealth cams bringing pics to my phone that i am hooked up to”
  • “Cant get response through email!”

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