Stealth Cam

Purchased Deceptor, used it for two months. Stored indoors with batteries removed.

Ten months later, set it up and it only worked for 12 hours, then nothing after a night of fog. Used online warranty form, received no confirmation. Emailed, was told FedEx would send replacement in 7-10 days. That was in October 2024.

Still no camera or refund in March 2025.

I kept up the dialogue with customer service, even speaking with a supervisor. Still nothing.

All of a sudden all six camera started acting up. Three stopped reporting and the other three show pictures from all three working cameras any time to request photos from any of the six cameras.

Pictures work fine in the daytime. Nighttime pictures come up black.

It worked fine for the first part of hunting season but now, all I see in the nighttime pictures is a black screen. During the daytime, the pictures are great, unbelievable, in fact.

I can't figure out why this is happening. For the last week or so, it will only show daytime pictures, not nighttime.

Please help me to get my camera corrected. It's not taking night time pictures, only daytime.

Nighttime pictures are black, so please rectify this for me or let me know what I have to do on my end.

Thank you very much. You've always been very helpful.

3photo frames have condensation internal-cant see picturei-easy to contact a tech,Eduardo was very polite and in formative and provided a quick solution-only downside to experience is they have to Recieve broken camera before mailing replacement!this causes me to not have my camera in the peak of the rut

Sent my camera back with a RGA number and a month later and four phones calls later, no camera replacement. Everyone claims they are going to upgrade the camera and they will follow up with an email and a tracking number.

At this point I am convinced they are running a scam with no intentions of replacing my camera. I will turn off my other cameras and purchasing from another company.

I really like their cameras. Fair price.

User friendly app.

Im trying to stay positive thru this experience, but their customer service is ruining it! The call center is extremely loud. I have trouble understanding them. Nothing accomplished.

The last 2 days they promised to call me back! THEY HAVE NOT CALLED ME BACK.

The last conversation we had they tried telling me my camera is not working because it isnt cellular camera.

The camera, the antenna all in front of me!!

I am beside myself! Thinking it might be time to switch to a company with good customer service!!

Stealth Cam is awesome. I couldn't be happier or more impressed.

I was having issues with my older camera.

Without asking any questions, they just sent me a new camera. Thanks, Jason S.

Camera would not enter program to register, kept indicating no SD card or low battery. Tried 4 different class 10 31Gb SD cards 2 sets of brand-new batteries and their solar power pack.

Verified battery volt with fluke meter, all sources read at least 12.volts DC. SD cards performed well in other cameras.

I go to 'on demand' and request a video. It says 'OD loading', but it never sends the video. Am I doing something wrong?

Had a camera that wouldnt sync with app in July 2024talked with customer service 5 times nowthey dropped my camera that was working off my plan instead of the one that didnt workstill not resolved and now have no camera working but there still billing me for 2 camssupervisor was supposed to call me backstill waiting

Great! Very easy!

Very helpful and troubled shot my issue which was very simple.

They were also very polite and eager to help. Communication was awesome and they really talk to you like family!