Cameras

I have 2 camera 1 don't work at all the second one sends me pictures from 9/10/21the someone tried to get hold of someone in customer relations and was put on hold for 5 hours after 5 days this is the cellular side of stealth cam

User's recommendation: Don't buy.

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ID
#2872069 Review #2872069 is a subjective opinion of poster.
Location
Hannibal, Missouri

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Verified Reviewer
New Reviewer

Paying for something

I have 2 cameras 1 has not worked in a week the other keeps sending me pictures from 09/10/21 at 4:16pm I have been on hold for 5 hours trying to talk to someone today I got hold of someone and they hung up me after an hour on hold

User's recommendation: don,t buy one.

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ID
#2867665 Review #2867665 is a subjective opinion of poster.
Product
Stealth Cam Camera
Pros
  • Works good
Cons
  • Terrible service and poor quality pictures
Loss
$40
Preferred solution
someone to talk to about my cameras
New Reviewer

They are good camera's but you cannot get any customer service support

Been trying to get someone on the phone for two weeks. 30 minutes every time to answer. like this you have to write 100 carecters
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ID
#2852909 Review #2852909 is a subjective opinion of poster.
Pros
  • It works great
Cons
  • Customer service horrible
Preferred solution
Just a call

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Verified Reviewer
New Reviewer

Sd card reader doesn't still under warranty, can not reach customer service!!!!!!!!!!

Update by user Sep 08, 2021

Waited over three hours on the customer service call and no one answered.

Original review posted by user Sep 08, 2021
SD card reader doesn't work. Says no card inserted when there is a card inserted. Customer service will not let you speak to live person.
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ID
#2852470 Review #2852470 is a subjective opinion of poster.
Cons
  • Camera quite working
Loss
$60
Preferred solution
Full refund

Not working

I had one Stealth Cam for a week. It was unable to take a single picture or video. Well, bad luck, it happens. I returned it to the seller. I bought 2 cams (much cheaper) from different companies. They work great. Recently, I got another Stealth C. Not working again !!!

User's recommendation: Never again Stealth Cam product.

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ID
#2840627 Review #2840627 is a subjective opinion of poster.
Location
Sherbrooke, Quebec

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New Reviewer

No support service and bad product

Have a cam over one year, now put in new battery and do not come one, call customer service and hold for an hr, when they transfer to tech support and they just hang up, after 3 time, put it in trash can, forget it. I still love my Moultrie 3 yrs. Do not buy from Sams club, the cheaper you pay, the shorter the life of the cam

User's recommendation: Do not buy Stealth cam or Muddy, waste money.

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1 comment
#2059656

So true

ID
#2823760 Review #2823760 is a subjective opinion of poster.
Pros
  • It works great
Cons
  • Customer service horrible
  • Cannot turn on
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Camera not working

Camera stopped working and company does not answer calls; always busy signal.Very poor customer service.

User's recommendation: Don't buy.

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ID
#2802744 Review #2802744 is a subjective opinion of poster.
Cons
  • Camera quite working
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

The worst customer service

The worst customer service i experienced in my life, i tried to call them for many time. No body anwsered me

User's recommendation: Don’t buy any product from stealth.

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ID
#2802668 Review #2802668 is a subjective opinion of poster.
Loss
$350
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Angry customer

I received an E mail on Aug 12 saying my cameras were suspended for non payment. I have auto pay which pays on about the 26th. of each month. I went on your web site, and payed the bill anyway. My cameras show active, but have not uploaded any pictures since Aug 12. I need my "extra" payment I made on the 12th refunded, so my normal auto pay can take over on the 26Th. Will not answer phone. aw

User's recommendation: Stay Away.

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ID
#2793112 Review #2793112 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$15
Preferred solution
Deliver product or service ordered
New Reviewer

Bought 10 and camera mobile support sucks

I bought 10 and set them up to find out after paying to have them set up the cameras take picture but, DO NOT send pictures because the mobile service isnt working. Call for 5 days to two different numbers to hear a recording for 10hrs, Covert cameras does not have this issue.

User's recommendation: DO NOT BUY.

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ID
#2790931 Review #2790931 is a subjective opinion of poster.
Location
Amarillo, Texas
Pros
  • Price
Cons
  • Terrible customer service
Loss
$600
Preferred solution
Let the company propose a solution
New Reviewer

Over charge

was working great and was paying $10 dollas a month. after seven months they was another 75 dollars. Im still on hold like everyone else. They were great, but not at this cost.

User's recommendation: don't buy.

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ID
#2787541 Review #2787541 is a subjective opinion of poster.
Pros
  • Works great
  • Decent cameras
Cons
  • Customer service horrible
  • Company
Loss
$200
Preferred solution
Let the company propose a solution

Poor customer service

Called for some technical support and was on hold for 56 minutes( on 8/17/21 at 3:02 pm) before I could speak with someone. This has happened to me in the past. This is ridiculous customer support. They want to sell you their product but they do not want to support their product with good customer service. Look for alternative source for outdoor camera needs. Owners manual has difficult directions. Look to choose an alternative source for your sportineeds

User's recommendation: Find an alternative source to Stealth Cam. Customer service is poor.

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ID
#2784436 Review #2784436 is a subjective opinion of poster.
Location
New Berlin, Wisconsin

Technical support

Terrible response to phone calls. On hold for 56 minutes! And this has happened before. Calling them is like calling the IRS, on hold for a long time. This is poor customer service. They want to sell you the product but they don't want to support you with good customer service. I suggest you find an alternative source for your outdoor sporting camera selection. In addition their service manual is limited on directions. Not easy to follow. Fi

User's recommendation: Pursue an alternative source for outdoor sporting cameras. Tech service has minimal support.

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ID
#2784412 Review #2784412 is a subjective opinion of poster.
Location
New Berlin, Wisconsin
New Reviewer

Ask a question

Im a nut shell the camera is no longer and good rd flashes on the screen it wont take pictures or video I do not have proof of purchase so thats that oh well I loved the camera though but I didnt last 9 months so I will purchase from another company sorry have a great day

User's recommendation: Don’t buy won’t last.

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ID
#2780097 Review #2780097 is a subjective opinion of poster.
Location
Orrville, Ohio
New Reviewer

Customer service absolutely unreachable !!!!

I have four stealth cam Fusion cameras. 2020 I had two issues, first my fault batteries went dead in one camera and upon replacing them it would not reconnect to the internet for transmitting photos to my phone. It took 5, NOT minutes or hours, but 5 DAYS to get a customer tech on the phone. The issue was corrected in about 15 minutes and started transmitting. 2nd issue while in my bow stand I had multiple deer come and feed at the corn pile and not a single photo was taken or transmitted to my phone. I'm writing this on Aug. 16th 2021 as I'm on hold now for 42 minutes with issue 3. All four cameras quit transmitting on Aug 13th winch is a Friday and customer service in not open through weekends. the wekends. min phone

User's recommendation: DO NOT BUY.

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1 comment
#2067146

I have the same complaints. The customer service team is non-existent. Been on hold for various times for over two weeks.

ID
#2779279 Review #2779279 is a subjective opinion of poster.
Cons
  • Poor motion detection and customer service availability
Preferred solution
Let the company propose a solution